Clear Business Energy Electricity & Gas: Tariffs & Reviews
Clear Business Energy offers businesses a way to save money on electricity and gas usage. In addition to energy, Clear Business also offers water, insurance and telecom products.
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A Guide To Clear Business Energy
Clear Business Energy operates under the Verastar Group, a company founded in 1998. They claim their mission throughout the years has been to simplify the lives of small businesses.
Initially established as a water provider in Scotland, Clear Business has steadily expanded into new markets. Clear Business Energy offer a comprehensive suite of services, including Green Electricity, Gas, and Water across both England and Scotland, along with Phone Lines, Broadband, Mobile, and Insurance (facilitated by their sibling company, The Insurance Octopus). All of these monthly services are conveniently consolidated into a single bill.
Clear Business’s call centres are based in the UK and claim to have over 140,000 business customers and as mentioned above, offer a range of services beyond just energy (similar to Utility Warehouse).
They also put their money where their mouth is, promising customers £30 if they fail to show up to any appointment without letting you know. They also claim they'll charge VAT properly (5% instead of 20%) for charity energy, home business and low-use customers.
Overall their focus is on SMEs, so may not be right for everyone, but is certainly worth a look.
Clear Business Energy Reviews
Clear Business Energy has an overall rating of 4.2 out of 5 stars on Trustpilot, based on around 5,000 reviews. 75% of those are 5-star reviews, whilst the other four ratings are split between <1% and 19% - averaging as a great overall experience.
Most comments from customers state how they received great customer service after experiencing issues and how they resolved any problems over the phone. The negative comments mainly centre around their services being overpriced.
Clear Business Energy FAQs
Who Owns Clear Business Energy?
Clear Business operates under the Verastar Group, a company founded in 1998. Verstar’s CEO is Chris Earle.
Where Is The Clear Business Energy Head Office?
Clear Business Energy is based in Sale, Manchester. Their head office address is No. 1 Dovecote, Old Hall Road, Sale, M33 2GS
How Can I Contact Clear Business Energy?
When you switch through British Business Energy, we can handle all the contacts with your new supplier, so you can focus on running your business. However, should you ever need them, please find the details below.
Customer Service Phone: 0333 014 3131 (Monday - Friday, 8 am to 6 pm)
They also have a live chat available on their website between 9.30 am and 5 pm, Monday to Friday.
Media Enquiries Email: [email protected]
What Is Clear Business Energy's Cancellation Policy?
You can end your contract at the end of the first Fixed Period or any renewal by providing notice at least 30 days before. You can do this by telephone, email, or post.
For full details on their cancellation policies, they have full terms and conditions listed on their website for details into each contractual type.
What Is Clear Business Energy's Fuel Mix?
Clear Business provides 100% renewable electricity.
How Are Clear Business Energys Prices Regulated?
Clear Business Energy’s prices are regulated by Ofgem, a non-ministerial government department and an independent national regulatory authority.
Clear Business Energy Prices & Tariffs
- Renewal Promise means they will beat your first renewal quote by your current energy supplier.
- Fix electricity rates and gas prices for up to 3 years.
- Freeze prices at today's rates if you're still in a contract until you're able to switch suppliers.
- No auto-rollovers
- UK based customer service team