Corona Energy Business Electricity & Gas: Tariffs & Reviews
Corona Energy is one of the UK’s leading business energy suppliers to UK customers. They currently focuses on the Industrial and Commercial gas market and claim to have a round an 11% market share.
Keep reading to learn more about Corona Energy’s business contracts and tariffs, rates and prices and read real customer reviews below.
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A Guide To Corona Energy
Corona Energy is a leading independent gas and electricity supplier with over 25 years of experience servicing UK businesses and claims to be a responsible energy supplier with the duty of ensuring they are enforcing climate change responsibilities and sustainable choices in all their business decisions.
They believe in creating simple-to-use services, relieving their customers of the hard work and making the whole experience as seamless as possible. Corona Energy currently supplies 14% of the industrial and commercial gas market with around 17,000 customers across gas and electricity.
Corona Energy holds the Investors in People Gold award and has held it for the last four years, and recently won the Hertfordshire Charitable Business Audentior Award.
Supplying energy to Small Businesses, Corporate, and the Public Sector, they offer their customers renewable solutions from solar to wind and provide expert help with onboarding large complex portfolios. A suite of fixed and flexible contacts is available depending on your business needs.
Corona Energy Reviews
Corona Energy has an overall rating of 4.5 out of 5 stars on Trustpilot, based on around 1,300 reviews. 75% of those are 5-star reviews, whilst the other four ratings are split between 1% and 15% - averaging as an excellent experience. Most comments from customers state how they received great customer service after experiencing issues and how they resolved any problems over the phone. Most of the negative reviews centred around overcharging.
Corona Energy FAQs
Who Owns Corona Energy?
Corona Energy was founded in 1995 and was acquired in 2006 by the Australian financial company Macquarie Group. Since 2004, the CEO of Corona Energy is Neil Mitchell.
Where Is The Corona Energy Head Office?
Corona Energy is based in Watford, Hertfordshire.
Edward Hyde Bldg,
38 Clarendon Rd,
How Can I Contact Corona Energy?
When you switch through British Business Energy, we can handle all the contacts with your new supplier, so you can focus on running your business. However, should you ever need them, please find the detail below.
Customer Services: 0800 804 8589 (Monday - Friday, 9 am to 5 pm)
Email: [email protected]
Media Enquiries: [email protected]
What Is Corona Energy's Cancellation Policy?
You are required by Corona Energy to provide written notice with a minimum of two months before the contract ends if you intend to terminate your contract at the end of its fixed period.
If you have given notice of termination to Corona Energy and indicated your desire to switch at the conclusion of the contract, but you do not transition away from Corona Energy's service, you will be moved to Corona Energy's out-of-contract rates.
Corona Energy typically dispatches its renewal letter to customers approximately 90 days prior to the contract's expiration date. This correspondence will encompass Corona Energy's suggested rates for the upcoming term, presenting a range of alternatives or a singular pricing option.
Corona Energy follows the practice of offering auto-rollover contracts. Should you not provide notice to conclude your current contract with a lead time of over 2 months before its expiration, you will automatically be extended into a fixed 12-month term.
What Is Corona Energy's Fuel Mix?
Fuel Percentage Coal 7% Natural Gas 57.4% Nuclear 5.4% Renewable 34.3% Other 5.9%
CO2 Emissions g/kWh 331
Radioactive Waste g/kWh 0.00038
How Are Corona Energy Prices Regulated?
Corona Energy’s prices are regulated by Ofgem, a non-ministerial government department and an independent national regulatory authority.
Business Gas Tariffs
- Fixed price gas supply agreements for any period up to 36 months
- Low-priced flexible agreements that closely track wholesale prices
- Deemed gas rates of 5.9 p/kWh
- Option for 100% green gas sourced from producers of biomethane gas.
- Automated Meter Readings (AMR)
- A range of billing and payment options including Direct Debit, BACS and cheques.
- Team of engineers to help out with any installation, upgrade or replacement to your supply or metering.
Commercial Electricity Tariffs
- Offer both fixed and flexible plans
- Simple, effective products offering competitive pricing
- Current out-of-contract electricity prices are 22.5 p/kWh.
- Fuel mix: Natural gas 32.3%, Renewables: 24.3%, Nuclear 23.7%, Coal: 17%, Other fuels 2.5%
Renewable Electricity and Gas Tariffs
- Both electricity and green gas options are fully 100% renewable
- Green gas is sourced from producers of biomethane gas in the UK
- Electricity from a variety of sources including solar, hydro, biogen and wind
Corona Energy company profile: Corona Energy has been in business for over 20 years and claims to have over 11,000 UK businesses as customers. Their main focus is the Industrial and Commercial gas market where they provide 11% of the UK supply.
They back up their commitment to customer service with their Performance Pledge, which includes that they will:
- Provide you with accurate information, either verbally or written, and make it easy for you to contact them.
- Advise you if there are any changes that affect you.
- Act promptly to resolve any queries.
- Provide you with accurate, monthly invoices, which clearly show the consumption, price per kWh and daily charge if applicable.
- Offer expertise and provide product advice to help you manage and reduce your energy consumption.
- Act in a fair, honest, transparent and professional manner.
- Work closely with the regulator and comply with all regulatory and compliance issues to ensure your needs are met.
- Work with you if you are having difficulty paying your bills.
While it’s common for most business energy suppliers to offer similar pledges, they do take it a step further and include a link to e-mail their MD, Matthew Gray directly. They also recently won the Charitable Business Audentior Award 2016 presented by Watford Borough Council.
They offer bespoke solutions to small and medium-sized enterprises (SMEs) with spends of less than £100,000 per annum on gas or electricity, Corporate customers who spend more than £100,000 per annum on gas or electricity, and Crown Commercial Service providers for public sector customers and third sector clients.