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So Energy Business Electricity & Gas: Tariffs & Reviews

So Energy is one of the youngest and smallest energy providers on the UK market. However, it claims that its commitment to customer service and competitive green tariffs set it apart from the competition.

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A Guide To So Energy

So Energy has been active since 2015 and specialises in fixed-rate tariffs. They argue that fixed rate tariffs reduce the need for paperwork and other admin considerations. So Energy does not offer a specific business rate but does claim to be in the cheapest 10% of all tariffs.

So Energy is committed to low-cost, renewably sourced energy. They promise that their energy tariffs are priced among the lowest 10% on the market. So Energy is one of the smaller members of the market for energy suppliers in the UK. They have around 200,000 customers, although this figure is growing.

So Energy Reviews

Customers have rated the company with a score of 4.1 out of 5 on the review site Trustpilot. This comes from around 14,000 reviews. As many as 74% of reviews were ‘Excellent’ or 5 stars.

Most comments from customers state how they received great customer service after experiencing issues and how they resolved any problems over the phone. The negative comments mention difficulties with subcontractors and recent higher bills.

So Energy Business Prices & Tariffs

So Energy’s business energy offering is simple. They do not have a specific business energy package. Instead, they offer one fixed rate tariff to all types of customers. This tariff is fixed for 12 months. After the twelve-month period has ended, customers are switched to a variable rate tariff.

So Energy supports a range of metering options. This includes standard meters, smart meters and multi-rate / site meters. They do not support pre-paid meters. With British Business Energy, switching to So Energy is easy. We take care of the process for you so that you can focus on running your business. Just tell us what you need your business energy to be and do, and we sort the rest out for you.

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So Energy Business FAQs


  • Who Owns So Energy?

    So Energy was founded by two businessmen, Charlie Davies and Simon Oscroft, who had worked together in the energy industry. They state that they wanted to build ‘a renewable energy company that has customer service at its heart’.

  • Where Is The So Energy Head Office?

    You can contact So Energy in a number of ways. You can write to them at: 107 Power Road, London, W4 5PY. You can call them on: 0330 111 5050. You can email So Energy at: [email protected]. When you switch with British Business Energy, you don’t actually need to do any of this yourself. We can do the contact for you, so you can focus on running your business.

  • What Is So Energy's Fuel Mix?

    So Energy does not have any specific green energy tariffs. This is because their one standard tariff is backed by green energy. So Energy use 100% renewably sourced energy.

  • What Is So Energy's Cancellation Policy?

    • Feeds associated with cancellation (business & domestic)
    • How to start the process

    Cancelling your So Energy account does not take much. When you leave So Energy, your new supplier will ask you to take a final meter reading. They will then send this to So Energy, who will send you a final bill. So Energy does charge leaving fees if you leave your tariff early. These are a fixed price of £5 per energy type. If you have both gas and electricity, this will be £10 in total.

  • How are Shell Energy's prices regulated?

    The maximum price that energy suppliers can charge is based on the energy price cap. This is set by the energy sector regulator, Ofgem. It sets the maximum amount that energy suppliers can charge. It was raised in 2021. This meant most suppliers raised their prices. The average rise in price to match the price cap rise was £96.

  • What are So Energy's region price variations?

    Different regions of the UK pay different prices for their energy. This is because they produce different amounts of Energy. Regions that produce more energy pay less for their energy. Regions that produce less energy pay more for it.

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