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Ebico Living Business Energy: Prices, Tariffs & Reviews

Ebico Living is a different sort of energy supplier. Unusually for the UK energy market, Ebico is a social enterprise. That means they do not try to make a profit from their energy sales. Instead, they were founded to reduce fuel poverty for their customers. Ebico was founded in 1998 and has been active in various forms since. 

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A Guide To Ebico Living

Ebico Living was a not-for-profit energy supplier of both Electricity and Gas. They use their status to attempt to solve the nationwide issue of fuel poverty. In 2021 Ebico and Octopus Energy announced a new 'white-label' partnership.

Octopus now supplies energy to Ebicos customers, where they offer two new energy plans, designed for credit meter customers and for customers supplied via a prepayment meter. Both plans source electricity from 100% renewables and carry no exit fees or tie-ins. 

Ebico Living Reviews

Ebico Living has an overall rating of 3.4 out of 5 stars on Trustpilot, based on around 2,000 reviews. 57% of those are 5-star reviews, whilst the other four ratings are split between 4% and 20% - an average overall experience. Very mixed comments about the constant switching of suppliers and helpful customer services.

Ebico Living Prices & Tariffs

Ebico Living has a few tariffs through Octopus Energy that are available for customers to choose between. They offer both a variable and a fixed rate tariff. A variable-rate tariff can change, depending on market forces. This means that your bills might go up. It also means they could go down. A fixed-rate tariff might be in theory more expensive but will not change.

Switching to Ebico Living is easy with British Business Energy. We take care of the switch for you so that you can focus on running your business. Let us find you the best deal available for your business. 

Ebico Living offer support for a range of meters. These include pre-payment meters and credit meters.

Ebico FAQs


  • Who Owns Ebico Energy?

    As Ebico Living is a social enterprise, it is not a for-profit company. However, Ebico’s energy is a supplier through Octopus Energy, which are a profit-making business. 

  • Where Is The Ebico Head Office?

    Ebico can be written to at: 2nd Floor, The Zinc Building, Broadshires Way, Carterton, Oxon OX18 1AD.

    You can email Ebico at: [email protected]. This is their recommended method of contact.

    You can call Ebico at: 0300 004 0308.

    When you switch with British Business Energy, you don’t need to contact the supplier yourself. We take care of that for you, so that you can focus on running your business.

  • What Is Ebico's Fuel Mix?

    Ebico Living does not have a specifically green tariff. This is because all of their tariffs are backed by 100% renewable energy. 

  • What Is Ebico's Cancellation Policy?

    Cancelling your account with Ebico Energy requires you to get in touch with them. You need to supply a final meter reading so that they can produce a bill for you. 

    There are no specific fees for leaving a contract early or closing your account with Ebico Energy.

  • What are Ebico's region price variations?

    Some regions of the UK pay different prices for their energy usage. This is because different parts of the UK produce different amounts of energy. Areas that produce more energy tend to get lower bills. Areas that produce less energy tend to get higher bills.

  • How are Ebico's prices regulated?

    Different energy suppliers charge different amounts to their customers. They all have to abide by the energy price cap, however. This limits the amount that suppliers can charge their customers. Most suppliers charge around the maximum that the price cap allows. However, in 2021, the price cap was raised. This means that most suppliers have raised their prices by a corresponding amount. Ebico Energy, as a non-profit making organisation, has not raised its prices in the same way.

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