Octopus Energy has been active in the UK electricity and gas markets since 2016. They focus on using technology to keep customers happy and prices low. Octopus Energy specialises in 100% renewable energy – with electricity from renewable sources, and gas that can be offset.
Octopus Energy are one of the faster-growing energy suppliers in the UK – with around 2 million customers.
A Guide To Octopus Energy Business
Octopus Energy has a very high rating and customer response. On the review site Trustpilot, Octopus have an average rating of 4.8 stars out of 5. This comes from more than 55,000 reviews. Around 95% of reviews were either rated 4 or 5 stars. Only around 1% of reviews were rated as 1 star.
Octopus Energy are proud of their customer service and make use of both modern digital technology and traditional customer service methods in pursuit of the highest quality service.
Octopus Energy business prices and tariffs
Octopus Energy Business offers a range of both fixed and variable rate tariffs for their business energy customers. Current plans include: Octopus 12M Fixed, Flexible Octopus and Helpful Octopus.
Octopus only offers 100% certified renewable electricity.
They offer lower out-of-contract rates than many of their competitors.
Example Tariffs:
Green Business Energy 12-month fixed – 13.5 p/kWh + 22.05 p/day standing charge. Eco 7 electricity night rate 8.25 p/kWh, day rate 14.5 p/kWh, + 22.05 p/day standing charge
Flexible Octopus Business – 13.87 p/kWh + 22.05 p/day standing charge. Eco 7 electricity night rate 8.45 p/kWh, day rate 14.82 p/kWh, + 22.05 p/day standing charge
Octopus Energy Business offers a range of potential meter options. These include standard meters and smart meters – which Octopus Energy offers to customers.
Switching to Octopus Energy is easy with British Business Energy. We handle all of the hard parts for you so that you can focus on running your business.
Ownership
Octopus Energy is a privately owned business. Founded as a subsidiary of the Octopus Group – an asset management company. They are active not just in the UK, but also in Germany and the United States.
Location
You can contact Octopus Energy Business in several ways. Their call centre and email staff are all based in the UK.
You can call the helpline between 9 am and 5 pm on weekdays on 0808 164 1088 for free.
You can email Octopus Energy at [email protected]
You can write to Octopus at: 33 Holborn, London, EC1N 2HT.
When you switch to Octopus Energy, you don’t need to bother with contacting energy companies yourself. We take care of that for you, so you can focus on running your business.
Green Performance
All of Octopus Energy’s electricity is sourced from natural, renewable supplies. The company started as an investor in solar energy and continues its commitment to renewable energy.
Octopus Energy’s electricity tariffs are, therefore, all renewably based. There is also the option to offset any gas tariffs – although this is not the default.
Octopus’ energy breakdown is as follows: Renewable – 100%.
Awards
- Uswitch Energy Supplier of the Year 2021
- Most Likely to Recommend
- Best Value for Money
- Best Customer Service
Cancellation Policy
– Feeds associated with cancellation (business & domestic)
– How to start the process
Octopus Energy does not charge exit fees for leaving a tariff early.
To end a contract with Octopus Energy, you need to tell your new supplier what your meter readings are. They will contact Octopus, and organise the final bill for your used energy.
Price Changes
All energy suppliers in the UK have their maximum prices capped by the regulator, Ofgem. This energy price cap sets how much suppliers can charge. The energy price cap went up in 2021. This means that most energy suppliers have upped their maximum prices in line with the price-cap rise.