Pozitive Energy: Reviews, Prices & Tariffs
Pozitive Energy originally started as an Energy Broker in 2015, offering energy supplier deals to their customers. Since then they have moved on to supplying 100% renewable electricity and carbon-neutral gas as a supplier, delivered to their customers through a partnership with Shell Energy Europe.
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A Guide to Pozitive Energy
Pozitive Energy acts as both an energy supplier and a tech company, They can offer bespoke low-cost tariffs based on your business needs through smart in-house monitoring software and apps. They also claim that, unlike most suppliers, their unique setup allows them to respond quicker to customer queries and offers sustainable electricity without the premium and competitive gas.
Based in Colchester, Pozitive Energy is an Ofgem-licensed energy provider, delivering green energy to commercial users. They source all of their electricity from sustainable sources such as solar, wind, and hydropower, whilst their gas supplied through Shell Energy is carbon neutral, achieved by using carbon offsets and renewable gas certificates.
Pozitive Energy offers both fixed and variable tariffs for businesses, creating bespoke business energy plans based on business size, and energy usage, hence why they don’t specifically publish a list of tariffs, as it’s not one size fits all. This could be a great way for you and your business to only pay for what you’re using and not just be blanketed with a standard cost.
They operate across a broad spectrum of different sectors, including, Education, Logistics, Retail, Hospitality, Government, and Petroleum, claiming to offer full transparency through their billing approach. So if you’re thinking of switching energy suppliers, Pozitive Energy could be a good choice for your business.
Pozitive Energy Reviews
Pozitive Energy has an overall rating of 4.1 out of 5 stars on Trustpilot, based on around 4,000 reviews. 65% of those are 5-star reviews, whilst the other four ratings are split between <1% and 22% - averaging as a great overall experience.
Most comments from customers state how they received great customer service after experiencing issues and how they resolved any problems over the phone, quite quickly. The negative comments mainly centre around miscommunication and customers who were transferred to them from other suppliers finding changes in their bills without being informed.
Pozitive Energy FAQs
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Who Owns Pozitive Energy?
Pozitive Energy’s current CEO is Neeraj Bhatia, who manages all the companies within Pozitive Group.
“The energy industry has been left behind in the digital revolution with the entire ecosystem relying on archaic systems that are fundamentally not designed with the customer in mind. Pozitive’s focus has been to change that status quo and to rethink customer experience while keeping technology at the heart of everything we do.” - Neeraj Bhatia, Pozitive Group CEO.
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Where Is The Pozitive Energy Head Office?
Pozitive Energy is based in Colchester, its full business address is;
Pozitive Energy Ltd
The Octagon
27 Middleborough,
Colchester,
CO1 1TG -
How Can I Contact Pozitive Energy?
When you switch through British Business Energy, we can handle all the contacts with your new supplier, so you can focus on running your business. However, should you ever need them, please find the details below.
Pozitive Energy Phone Number: 03333 70 9900
Pozitive Energy Email Address: [email protected]
For Pozitive Energy Media Enquiries: [email protected]
Their opening hours are Monday to Friday, 9 am - 5.30 pm, excluding public holidays.
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Does Pozitive Energy Offer Smart Meters?
Pozitive Energy installs an Automatic Meter Read (AMR) at your property instead of a smart meter. It is free of charge and provides accurate and automatic readings, so you can concentrate on your energy consumption and make adjustments whenever you need to.
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What Is Pozitive Energy's Fuel Mix?
Pozitive Energy’s Fuel Mix Disclosure between 1 April and 31 March 2022 was 100% renewable for electricity and the environmental impact for this period equalled zero CO2 emissions and zero radioactive waste.
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What Is Pozitive Energy's Cancellation Policy?
If you are on a Deemed Contract, you must give Pozitive Energy notice if you are transferring to another supplier or when you are moving premises. They will not charge you a termination fee if you are transferring to another supplier. Your contract will terminate on the agreed end date unless stated otherwise.
If you renew your contract for another fixed term you will enter another agreement with Pozitive Energy. Your agreement can be terminated on the end date provided you have settled all numbers or if you are switching suppliers or moving premises.
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How Are Pozitive Energy's Prices Regulated?
Pozitive Energy’s prices are regulated by Ofgem, a non-ministerial government department and an independent national regulatory authority.
Pozitive Energy Prices & Tariffs
Pozitive Energy creates bespoke business energy plans based on your company size and energy usage, therefore do not publish a list of tariffs to choose from.
Variable And Deemed Prices For Electricity & Gas Meters (Effective from 1st March 2023)
| Standard Out of Contract & Deemed Rate (exclusive of VAT) | Discounted Out of Contract & Deemed EBRS QFDC Rate (exclusive of VAT) | |||
|---|---|---|---|---|
| Standing Charge (p/day) | Unit Rate (p/kWh) | Standing Charge (p/day) | Unit Rate (p/kWh) | |
| Single Electricity | 150 | 60 | 150 | 58 |
| Day & Night Electricity | 150 | 60 | 150 | 58 |
| Day & Eve/WE Electricity | 150 | 60 | 150 | 58 |
| Day, Night & Eve/WE Electricity | 150 | 60 | 150 | 58 |
| Gas | 150 | 16 | 150 | 15 |
Variable And Deemed Prices For Electricity & Gas Meters (Effective from 1st April 2023)
| Standard Out of Contract & Deemed Rate (exclusive of VAT) | ||
|---|---|---|
| Standing Charge (p/day) | Unit Rate (p/kWh) | |
| Single Electricity | 150 | 50 |
| Day & Night Electricity | 150 | 50 |
| Day & Eve/WE Electricity | 150 | 50 |
| Day, Night & Eve/WE Electricity | 150 | 50 |
| Gas | 150 | 12 |
Switching to Pozitive Energy is easy with British Business Energy. If you decide to switch to Pozitive Energy, get in touch with us. We specialise in helping businesses change their energy supplier, and in finding them the best deals on the market. We take care of the switch for you, so that you can focus on running your business.