Anglian Water - Commercial Water Supplier 

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Confused about commercial water suppliers? You are not alone. Since Ofwat deregulated the water market on the 1st of April 2017, the floodgates have opened for consumers and suppliers alike. Small, medium, and large business owners can now choose whichever supplier meets their needs. 

Like all other suppliers, Anglian Water is working hard to capture the attention of non-domestic customers. But what can Anglian Water business water customers expect? We’ve put our best researchers on the job to find out what services are on offer, how much you can expect to pay for them, and what existing customers think about them. 

What Do I Need to Know About Anglian Water?

From humble beginnings in 1989, Anglian Water has gone on to become the biggest fresh water and water recycling company in England and Wales by geographical coverage. It is a principal subsidiary of Anglian Water Group Limited. This group is owned by a consortium that contains millions of pension holders across the UK. 

Seven million domestic and commercial water customers get fresh water, trade effluent, and leakage maintenance services from Anglian Water. Customers are spread across the East of England and Hartlepool. 

We recommend Anglian Water to business owners who believe in social and environmental responsibility. It creates its own funds and projects to support people in local communities. It contributed one million pounds to its own Positive Deference Fund, a fund that focuses on Covid-19 front-line relief. 

Anglian Water targets a lot of environmental concerns. It mirrors all the goals that the United Nations defines in its Sustainable Development Goals. It has also invested in a Water Resources Management Plan. This plan is renewed every five years to reflect the needs of its business water customers. You can read about this potential supplier’s plans as far as 25 years in the future. 

In 2017, Anglian Water won the Community’s Responsible Business of the Year award. Ofwat also recognised Anglian Water’s excellent customer service practices by naming it one of the top-performing water and water recycling companies in 2015. It held the title every year from 2015 to 2022. 

Anglian Water Business Water Services

Anglian Water business water customers can expect comprehensive services. You can contact this supplier for fresh water and wastewater services, and you can also read about all sorts of water-related topics on the website. Fluoride, lead, hard water, drinking water, and discoloured water are just a few of the topics that you can learn about. 

Commercial water consumers will be happy to learn that Anglian Water offers trade effluent services. This is an often misunderstood type of waste. Trade effluent is classed as any water that is a result of non-domestic use, such as water that is a by-product at hair salons. You need express permission from your supplier before you release trade effluent into sewers, so make sure that you fill out the form on the website. 

Anglian Water is one of the leading suppliers for leak monitoring and maintenance. It invests millions of pounds into new, innovative leak detection technology, and it gives leak detection technicians regular training. If your building has older infrastructure and pipes, it might be worth choosing a supplier that focuses on leak detection.

Interested in a business energy audit? Audits don’t just highlight areas of improvement for water usage, they can also help you reduce your electricity and gas consumption. 

Anglian Water Business Water Customer Reviews

It would be a mistake to enter into a contract with a new supplier without looking at customer reviews, especially in our digital age. Now, you can find out everything that you need to know about a supplier on the internet. 

Anglian Water business water consumers can leave feedback on Trustpilot. Trustpilot is a review platform for existing and past customers. They leave reviews on all sorts of things including prices, customer service, and even call wait times.

Like a lot of suppliers, Anglian Water has separate Trustpilot accounts for domestic and commercial water customers. The business account is verified, but it is linked to a website that doesn’t exist. The main account has 2.6/5 stars on Trustpilot. 314 customers have come together to give Anglian Water an overall rating of poor. 

50% of customers think that the services are 5-star, whereas 42% of customers think that the services are 1-star. Satisfied customers say that they can get through to customer service representatives without a problem. Unsatisfied customers dispute this claim and say that they can never get through to a representative and, even worse, their bills are consistently wrong. 

The good news is that someone from Anglian Water replies to all the reviews, which means that this supplier cares about resolving issues. 

Anglian Water Average Business Water Prices

It is no surprise that non-domestic consumers want accurate information about unit rates. Although we can’t predict how much your exact water bills will cost, we can tell you about average expenses for Anglian Water business water. 


Water £/M3

Water Fixed

Waste £M/3

Waste Fixed

Total Bill

Small Businesses






Medium Businesses






These prices may not be representative of your actual bill. As well as your usage, factors like the size and location of your business can impact the overall cost of your bills.

The easiest way to get tailored commercial water quotes is to use our comparison engine. Our engine recommends reputable suppliers and reduced-price deals that are tailored to your business. 

Why Switch Commercial Water Suppliers?

There are dozens of reasons why business owners switch suppliers, but here are the most popular reasons. 

  • To find better customer service support - Are you disappointed by your current customer service support? Thousands of business owners across the UK are disappointed by the support that they receive from their suppliers. Poor support can look like long wait times and incorrect information, which can both lead to big problems for your business. Luckily, lots of business water suppliers understand the importance of excellent customer service. 
  • For lower rates - We speak to lots of business owners who spend ages implementing money-saving tips, only to discover that the results aren’t as good as they had hoped. The quickest, easiest way to take a chunk out of your water bills is to switch suppliers. 
  • To support green projects - Anglian Water business water customers can enjoy the benefits of supporting an eco-conscious supplier. Most suppliers support green projects in some form, whether they create the project themselves or just fund it. This is an excellent way for businesses to feed money back into their local community and contribute towards an eco-friendly future. 
  • For tailored services - Before the water market was deregulated, businesses of all sizes had to settle for their regional supplier. It was rare for these regional suppliers to cater to different-sized businesses. Now, small, medium, and large businesses can survey the market until they find tailored support. Some suppliers even offer dedicated management teams for large businesses!

How Do I Switch Business Water Suppliers?

Did you know that switching is the simplest way to save money on your commercial water bills? Don’t let the fear of the unknown stop you from making massive savings - we’ll help you every step of the way. Our experts have created a business water comparison generator for non-domestic consumers who want to take control of their expenses. 

Choose from supply, water, audit, or all services to start the process. All you need to do is put in a few key details. Once we have your information, we will work out where you can making the biggest savings and meet your unique needs. Choose your new tariff, and we will even help you complete your switch.

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