Opus Energy Business Electricity & Gas Prices, Tariffs & Reviews
Opus Energy exclusively supplies business electricity and business gas to small and large companies across the UK, unlike the Big 6 energy suppliers who also supply domestic.
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A Guide to Opus Energy Business
Opus Energy presents itself as a specialist in business energy, supplying businesses and commercial since 2002, currently energising over 224,000 UK premises. In 2015 they broke into the top six suppliers of business energy, challenging the dominance of the traditional Big 6 energy suppliers. In 2021 they were the 2nd largest provider of business gas and the 5th largest provider of business electricity in the UK.
They are part of Drax Group, which runs the UK’s biggest single-site renewable power generation plant and was the first business to announce its aim to be carbon-negative by 2030. Opus Energy sources its electricity from renewable sources.
Opus Energy is based in Northampton and employs around 860 people. They aim to focus on their superior customer service with a UK-based customer support team, working with businesses and organisations of all sizes including the Canal & River Trust, White Stuff, Your Housing Group, Salisbury Museum, and many more.
In addition to the tariffs below, Opus Energy can also help businesses with their renewable energy needs including installation and buying power. If you’re looking for an alternative to the Big 6 for business energy, Opus Energy is definitely worth considering.
| Features | Service Offered |
|---|---|
| Online Billing | Yes |
| Direct Debit | Yes |
| Smart Meters | Yes |
| Mobile App | Yes |
| Flexible Payment Options | No |
| Additional Services | No |
| Green/ Renewable Energy | Yes |
| Trustpilot Review | 4.4/5 |
| Optional Paper Billing | No, paperless online bills only |
Opus Energy Reviews
Opus Energy has an overall rating of 4.4 out of 5 stars on Trustpilot, based on around 6,000 reviews. 65% of those are 5-star reviews, whilst the other four ratings are split between 1% and 26% - averaging as an excellent experience. Most comments from customers state how they received great customer service after experiencing issues and how they resolved any problems over the phone.
Opus Energy FAQs
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Who Owns Opus Energy?
Opus Energy’s managing director is Rob Brittain, who has overall responsibility and encourages a customer focussed approach by creating a continuous improvement culture with their employees. Alongside them is Richard Shakespeare who is the strategy and commercial director, focussing on delivering value for their customers through costs and risk management of their energy supply.
They are a part of the Drax Group which is a power generation business.
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Where Is the Opus Energy Head Office?
Opus Energy announced in 2018 the opening of their brand new headquarters in the heart of Northampton. This is where they house their teams like customer services, operations, IT, HR, sales, renewables, and business change.
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How Can I Contact Opus Energy?
When you switch through British Business Energy, we can handle all the contacts with your new supplier, so you can focus on running your business. However, should you ever need them, please find the detail below.
Customer Service Phone: 01604 673 100 (Monday - Friday, 8.30am to 5pm)
Customer Service Email: [email protected]
You can also get in touch through their website after logging into your account with them. In addition, you will find other department numbers such as Sales, Moving Premises, Corporate Sales, Corporate Account Management, Renewable Sales, and Renewables Account Management, all available on their Contact Us page online.
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What Is Opus Energy's Cancellation Policy?
Opus Energy has comprehensive and straightforward terms and conditions available on its website.
They simply request that when you close your account with them that you:
- Send them a final meter reading.
- Contact them to confirm your account and payment details so they can refund any applicable credit. (Refunds are processed within 10 working days)
- Check if there are any outstanding payments. If you owe them any money at the end of your fixed term, they may object to the transfer.
- If your account is closing due to a change of tenancy, you must inform them of the correct transfer date and forwarding address.
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What Is Opus Energy's Fuel Mix?
Opus Energy back each megawatt-hour (MWh) of the renewable source electricity they supply with a certificate from Ofgem.
Total Fuel Mix for SME Customers:
Renewable (58%), Coal (4%), Nuclear (3%), Natural Gas (32%), Other (3%)
Based on all the electricity Opus Energy Limited supplied to SME customers during the 12 months ending 31st March 2022.
Total Fuel Mix for Corporate Customers:
Renewable (80%), Coal (2%), Nuclear (1%), Natural Gas (15%), Other (2%)
Based on all the electricity Opus Energy (Corporate) Limited supplied to SME customers during the 12 months ending 31st March 2022.
Here is Opus Business Energy’s renewable energy mix:
- Wind power – 48%
- Solar power – 24%
- Bioenergy – 16%
- Hydro – 12%
For more of a deep dive into their fuel mixes for different business sizes, all information can be found in their disclosure on the company website.
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How Are Opus Energy Prices Regulated?
Opus Energy’s prices are regulated by Ofgem, a non-ministerial government department and an independent national regulatory authority.
Opus Energy Business Tariffs
Small & Medium Businesses
- Electricity only, gas only and dual fuel contracts are available.
- Fixed price contracts for up to 3 years
- Online account management
- Free smart meter with business electricity contracts
- Uk-based customer service
- Out-of-contract electricity rates from 27.7 p/kwh plus 175.2p/day standing charge
- Out-of-contract gas prices from 6.01 p/kwh plus 90 p/day standing charge
Large Business Large business tariffs apply to businesses with an average spend of over £100,000 per annum or with more than five sites. Opus Evolution
- Flexible electricity purchasing for businesses who use over 5GWhs (£500,000) per year
- Direct access to the wholesale market.
- Available to both Non-Half Hourly (NHH) and Half-Hourly (HH) metered commercial electricity customers
Opus Fixed
- Fixed price electricity for the duration of your contract
- Flexible contract sizes depending on the size of your business
- Dedicated account manager
Corporate Gas
- Fixed, secure gas price for the duration of your contract
- Volume flexibility by applying no volume tolerance
- Flexible contract durations