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Who Do You Call When Your Electricity Goes Out In The UK? DNO Companies Map

electricity distribution network map

Source: National Grid

If you're like most British residents, you likely assume that your electricity supplier is also responsible for distribution. However, as you may be surprised to learn, that's not the case at all. The distribution of electricity in the UK is handled by Distribution Network Operator (DNO) Companies. According to the National Grid:

Distribution Network Operators (DNOs) own and operate the distribution network of towers and cables that bring electricity from our national transmission network to homes and businesses. They don't sell electricity to consumers. This is done by the electricity suppliers.

So who should you call if your power goes out? You need to get in contact with your local DNO and NOT your electricity supplier. Listed below are the DNOs for each UK region:

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