If you’re like most British residents, you likely assume that your electricity supplier is also responsible for distribution. However, as you may be surprised to learn, that’s not the case at all.
The distribution of electricity in the UK is handled by Distribution Network Operator (DNO) Companies. According to the National Grid:
Distribution Network Operators (DNOs) own and operate the distribution network of towers and cables that bring electricity from our national transmission network to homes and businesses. They don’t sell electricity to consumers. This is done by the electricity suppliers.
So who should you call if your power goes out?
You need to get in contact with your local DNO and NOT your electricity supplier. Listed below are the DNOs for each UK region:
- North Scotland – SSE Power Distribution (An SSE Company)
- Central and Southern Scotland – SP Energy Networks (A Scottish Power company)
- North East England – Northern Powergrid
- North West England – Electricity North West
- Yorkshire – Northern Powergrid
- Merseyside, Cheshire, North Wales and North Shropshire – SP Energy Networks
- East Midlands, West Midlands, South Wales & South West England – Western Power Distribution
- Eastern England – UK Power Networks
- Southern England – SSE Power Distribution
- London – UK Power Networks
- South East England – UK Power Networks
- Northern Ireland – Northern Ireland Electricity
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